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Warranty

The Atique Warranty 

We want you to have a long and happy relationship with your jewelry, so at Atique we’ll always cover any issues you have with it that are caused by normal wear and tear. That’s our lifetime guarantee to you. If you take care of your ring and you notice a small diamond has fallen out, we’ll replace it. We’ll repair prongs that have worn down over time and tighten loose gemstones, along with fixing many other issues that occur from simply wearing and loving your jewelry. Speaking of love - click here to learn how to care for your treasured items. 

We don’t cover damage that is done to your jewelry because of an accident or mishap. Think along the lines of dropping your ring in the garbage disposal or cracking your gemstone while rock climbing. Trust us, it happens. For that, you’ll need jewelry insurance. We suggest you start by checking your homeowner's or renter's policy; your item may already be covered or easily added. For recent purchases, check with your credit card company as well. You can also purchase insurance through specialty companies. We don’t sell jewelry insurance ourselves, but if you have questions about getting a piece of jewelry insured, we’re happy to give advice and help point you in the right direction.  

 

How To Receive A Warranty Repair 

Get in touch with us and let us know about the issue you’re having with your jewelry. If it’s an issue that’s occurred from normal wear and tear, we’ll get you a shipping label and directions for sending your jewelry in for repair, free of charge. If it's not covered, we may still be able to fix it (for a fee), or help you locate someone else who can.